Shipping policy

Commands

You can order:

On the Internet: www.the-vintage-factory.store & www.the-vintage-factory .com

The contractual information is presented in French and will be the subject of a confirmation at the latest at the time of the validation of your order.

The company The Vintage Factory reserves the right not to register a payment, and not to confirm an order for any reason whatsoever , and more particularly in the event of a supply problem.

The order is usually processed within 3 working days; the average observed delivery time is 2 to 3 days for Morocco, 5 to 10 days for European countries, and 8 to 15 days for other countries.

You will be informed of the confirmation of the processing of your order, and of the moment of its delivery to the carrier or to the postal services.

Delivery

The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the order validation page.

In the event of a delay in shipping, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you.

In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order.

The postal or transport company cannot be held responsible for late delivery due exclusively to unavailability of the customer after several appointment proposals.